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Terms and Conditions

 

The following terms and conditions (referred to as both the "Terms and Conditions" and/or the "Agreement") apply to the Thomas Roberts Salon website and all other sites, mobile sites, services, applications, platforms, and tools where these Terms and Conditions appear or are linked (collectively, the "Site"). Thomas Roberts Salon provides its services to you (the "Customer") subject to this Agreement. By using the Site, you agree to the Terms and Conditions. If you do not accept this Agreement and agree to these Terms and Conditions, then you may not use the Site.

 

Changes to This Agreement

Thomas Roberts Salon reserves the right, at any time, to modify or update the terms of this Agreement, upon notice to the Customer in writing to the last address supplied by the Customer, by email or posting on the site or by any other reasonable means of communication. Thomas Roberts Salon also reserves the right, at any time, to modify or update its Privacy & Security Statement by using the same procedures. Customer confirms his or her acceptance of the modifications or updates by continuing to use the Site.

 

Age Requirement

The Site is intended for use by individuals 13 years of age or older. If you are under 18, you may use this Site only with involvement of a parent or guardian.

 

Your Account

You may be required to register in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you the user name you request. Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In addition to all other rights available to Thomas Roberts Salon, Thomas Roberts Salon reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.

 

License and Access

Thomas Roberts Salon grants you a limited license to access and make personal use of the Site and Site content only for noncommercial purposes and only to the extent such use does not violate this Agreement. This license does not include any resale or commercial use of the Site; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site; any downloading, copying, or other use of the Site for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in this Agreement are reserved and retained by Thomas Roberts Salon and/or its content providers. The Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Thomas Roberts Salon. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Thomas Roberts Salon without express written consent. You may not use any meta tags or any other "hidden text" utilizing Thomas Roberts Salon's name or trademarks without the express written consent of Thomas Roberts Salon. You may not misuse the Site. You may use the Site only as permitted by law. The licenses granted by Thomas Roberts Salon terminate if you do not comply with this Agreement and/or any other Site Terms & Conditions.

 

Purpose of Sales

All sales of products by Thomas Roberts Salon are limited to personal use and may not, without the express prior written approval of Thomas Roberts Salon, be made in conjunction with any resale or commercial use. We reserve the right to limit quantities to normal retail purchases.

 

Copyright

All Site content, design, text, graphics, images, logos, buttons, icons, interfaces, audio and video clips, and the selection and arrangements thereof are the exclusive property of Thomas Roberts Salon, or its respective content providers, and are protected by U.S. and international copyright laws. All software used on the Site is the property of Thomas Roberts Salon or its respective software suppliers, and such software is protected by U.S. and international copyright laws and other laws and treaties. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of Thomas Roberts Salon and is protected by U.S. and international copyright laws.

 

Trademarks

Graphics, logos, page headers, button icons, scripts, and service names included in or made available through the Site are trademarks or trade dress of Thomas Roberts Salon or its licensors. Thomas Roberts Salon's trademarks and trade dress may not be used in connection with any product or service that is not Thomas Roberts Salon's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Thomas Roberts Salon. All other trademarks not owned by Thomas Roberts Salon that appear on any Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Thomas Roberts Salon.

 

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Colors/Satisfaction Policy/Returns

Thomas Roberts Salon has made every reasonable effort to display as accurately as possible the colors of the products that appear on the Site. However, the actual colors you see will depend on a number of factors including the monitor that you use and the settings on the monitor. Thomas Roberts Salon does not guarantee that the display of any color will be accurate. If for any reason you are unsatisfied with your experience on the Site, please contact us. If for any reason you are not satisfied with any products you purchase on the Site you can return them to our warehouse or any of our stores, and any refunds or credits due shall be provided in accordance with our return policy. We will provide a credit card refund for warehouse returns, and we will provide a credit card refund or a store credit for store returns.

 

Disclaimer - Beauty Products

Thomas Roberts Salon sells products from many of the finest cosmetic and fragrance producers in the world. The use and selection of cosmetics and fragrance products and other health and beauty products ("Beauty Products") requires care to be certain that any directions and warnings from the manufacturer are observed and followed and that Customer is aware of the possibility that some people may have allergic or other reactions to such products.

Thomas Roberts Salon will endeavor to provide to Customers product labeling information, however, Thomas Roberts Salon is not the manufacturer of all of the Beauty Products it sells. Customers are advised to read and strictly follow the label, all packaging inserts and instructions and all manufacturer directions and warnings.

In providing information or advice on this Site with respect to Beauty Products, whether in chat rooms, in product descriptions, or otherwise, Thomas Roberts Salon may rely upon advice from third-party manufacturers and from licensed beauticians. As to any products of which Thomas Roberts Salon is not the manufacturer, Thomas Roberts Salon will, upon request, endeavor to identify the manufacturer of such product and provide to the Customer contact information for the manufacturer.

 

General Disclaimer - All Products

Thomas Roberts Salon does not represent or warrant that the information accessible through the Site is accurate, complete or current or that any advice or any particular product will achieve any result of any kind. Price and availability information contained on this site is subject to change without notice. Thomas Roberts Salon shall not be bound by any errors or omissions in posting product information or prices with respect to any products or services offered on the Site.

All materials and information presented by Thomas Roberts Salon on the Site are intended to be used for informational purposes only. The products promoted on the Site, including cosmetic products, are not intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease, and are not intended to affect the structure of or any function of the human body. The results reported, if any, may not necessarily occur in all individuals. Please consult with your own physician or health care practitioner regarding any suggestions and recommendations made at the Site.

In providing product information to its customers, Thomas Roberts Salon relies in part on product descriptions furnished by manufacturers, wholesalers, and other third parties. If you believe that any information is not accurate, please call us at (603) 536-2887 

Thomas Roberts Salon cannot and does not represent or warrant that the Site or its server will be error-free, uninterrupted, free from unauthorized access (including third-party hackers or denial of service attacks), or otherwise meet your requirements.

THE SITE AND ALL INFORMATION, CONTENT, WRITTEN MATERIALS AND SERVICES MADE AVAILABLE TO YOU THROUGH THE SITE (COLLECTIVELY, THE "SITE CONTENTS") ARE PROVIDED BY Thomas Roberts Salon ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES, INCLUDING ANY EXPRESS WARRANTIES, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, OR ANY WARRANTIES AS TO THE COMPLETENESS OF THE SITE CONTENTS OR THAT EMAILS SENT FROM Thomas Roberts Salon ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. THE FOREGOING DISCLAIMERS OF REPRESENTATIONS AND WARRANTIES SHALL BE APPLICABLE ONLY TO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAW AND SHALL IN NO EVENT BE CONSTRUED TO BE BROADER THAN PERMITTED BY THE APPLICABLE LAW.

Order Acceptance/Shipping Terms/Refunds

The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Such receipt also does not constitute a confirmation that the product or service is in stock or otherwise available on the price and terms published on the Site, or published in any catalog or other advertisement. Thomas Roberts Salon reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any Customer for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified as potential fraud. Thomas Roberts Salon reserves the right to limit the quantity of items purchased per person, per household or per order for any reason; and these restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing address and/or shipping address. Thomas Roberts Salon also reserves the right, in our sole discretion, to either prohibit sales or limit quantities of sales to dealers or resellers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any item from Thomas Roberts Salon for the purpose of engaging in a commercial sale of that same item with a third party. With respect to items sold by Thomas Roberts Salon, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Thomas Roberts Salon is higher than our stated price, we will at our discretion, either contact your for instructions before shipping or cancel your order. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. Pricing for items on the Site may be different from prices available in stores (pricing and availability remain subject to confirmation at checkout for mobile users). Verification of order and customer information may be required prior to the acceptance of any order. Thomas Roberts Salon is not obligated to fulfill any order and may refuse any order. Alternatively, Thomas Roberts Salon may accept the order and notify the Customer of an estimated time for shipment (in which case the order shall be deemed to remain open until delivery). Charges to Customer's credit card shall only be processed for collection when a shipment has been made. Any shipping and handling charges which are imposed may reflect estimated or average amounts required to cover the cost of shipping and handling and need not reflect the exact cost of the specific order. In the event of an authorized return of any goods sold from the Site, Thomas Roberts Salon is not obligated to include a refund of any shipping and handling charges or gift wrap charges except when the return is for defective product and Thomas Roberts Salon shall have the option to refund any amount owing to Customer by either crediting the charge card used for payment or mailing a check to the Customer at the address shown on the related order.

 

Risk of Loss

The risk of loss for and title to products purchased on the Site passes to the purchaser upon delivery to the carrier.

 

Online Conduct

Any conduct by a person that in Thomas Roberts Salon's sole discretion restricts or inhibits any other person from using or enjoying the Site is prohibited. Customer agrees to use the Site only for lawful purposes and in accordance with that prohibition. Customer agrees that he or she will not post on the Site or transmit through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law.

 

User Comments, Feedback, Posts, and Other Submissions

You may submit, post, or otherwise make available reviews, comments, feedback, suggestions, questions, photos, videos, and other content on or through the Site (collectively, "Comments") as long as your Comments do not contain any Prohibited Content. "Prohibited Content" means Content that:

  • is threatening, defamatory, hateful, harassing, abusive, or obscene;

  • violates the right of privacy or right to publicity;

  • is false, deceptive, or otherwise misleading;

  • infringes any intellectual property right, such as patent, copyright, trademark, and/or trade secret;

  • contains any software virus or other malware;

  • includes any commercial or political solicitation;

  • violates any local, state, or federal law or regulation;

  • impersonates another person or entity;

  • includes any advertisement, pyramid scheme, or other "spam;" and/or

  • is otherwise objectionable or non-family-friendly as determined by Thomas Roberts Salon in its sole discretion.

Although Thomas Roberts Salon cannot monitor all Comments, we reserve the right (but not the obligation), in its sole discretion, to remove or edit any Comment that appears on the Site for any reason and at any time. Nevertheless, you are solely responsible for any Comments you submit, post, or otherwise make available on or through the Site, and you agree to indemnify Thomas Roberts Salon for all claims resulting from any such Comments. Thomas Roberts Salon has no obligation (1) to maintain any Comment in confidence; (2) to pay any person any compensation for any Comment; or (3) to respond to any Comment.

Thomas Roberts Salon does not claim ownership of any Comment. However, you agree that Thomas Roberts Salon is free to use any Comment for the purpose of providing you and others with the use of the Site, with associated products and services, and with Thomas Roberts Salon's (and its successors' and assigns)' business. You grant Thomas Roberts Salon a royalty-free, perpetual, irrevocable, worldwide, unlimited, nonexclusive, fully sublicensable right to use, reproduce, create derivative works from, modify, adapt, publish, edit, translate, distribute, perform, and display the Comment throughout the world in any media now known or hereafter developed. You also grant Thomas Roberts Salon the right to use the name and any other identification information that you submit, post, or otherwise make available in connection with the Comment.

You represent and warrant that:

  • you own or otherwise control all of the rights to any Comment;

  • use of any Comment supplied by you will not violate this Agreement; and

  • the Comment will not cause injury to any person or entity.

Thomas Roberts Salon takes no responsibility and assumes no liability for any Comment or other content posted by you or any third party.

 

Copyright Complaints

Thomas Roberts Salon respects the intellectual property of others. If you believe that your work has been copied on our Site in a way that constitutes copyright infringement, please follow the instructions below in our Notice and Procedure for Copyright Infringement Claims to contact us to report possible copyright infringement.

 

NOTICE AND PROCEDURE FOR COPYRIGHT INFRINGEMENT CLAIMS

Thomas Roberts Salon's policy is to respond promptly to claims of copyright infringement on our Site. If you believe that your work has been copied on our Site in a way that constitutes copyright infringement under United States copyright law, please submit a notification to Thomas Roberts Salon's Copyright Agent (listed below).

Please provide the following information in your notification:

  • (1) The physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest;

  • (2) A description of the copyrighted work(s) that you claim has been infringed;

  • (3) A description of the location on the Site of the material that you claim to be infringing;

  • (4) Your address, telephone number, and email address;

  • (5) A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

  • (6) A statement by you, made under penalty of perjury, that the information in your notification to Thomas Roberts Salon is accurate and that you are authorized to act on behalf of the copyright owner.

Thomas Roberts Salon's Copyright Agent can be reached as follows:

Mail:

Thomas Roberts Salon
75 Main Street

(603) 536-2887

Email: thomasrobertsplymouth@outlook.com

This contact information is only for reporting claims of copyright infringement. Contact information for other matters is provided elsewhere on the Site.

Upon receipt of a valid notification of alleged copyright infringement by a third party, Thomas Roberts Salon's policy is to remove or disable access to the material identified in the notice, forward the written notification to the alleged infringer, and take reasonable efforts to notify the alleged infringer that it has removed or disabled access to the material.

If a notice of copyright infringement has been filed against you, you may file a counter notification with Thomas Roberts Salon's Copyright Agent at the address listed above.

To be effective, a counter notification must be a written communication provided to Thomas Roberts Salon's Copyright Agent that includes the following:

  1. Your physical or electronic signature;

  2. A description of the material that has been removed or to which access has been disabled, and the location where the material appeared before it was removed or access to it was disabled;

  3. A statement by you, under penalty of perjury, that you have a good faith belief that the material was removed as a result of mistake or misidentification of the material to be removed or disabled;

  4. Your name, address, telephone number, and email address; and

  5. A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which the address is located, and that you will accept service of process from the person who provided notification of the alleged infringement.

If a counter notification is received by the Copyright Agent, Thomas Roberts Salon may send a copy of the counter notification to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the alleged infringer, the removed content may be replaced, or access to it restored, in 10 to 14 business days after receipt of the counter notification, in Thomas Roberts Salon's sole discretion.

 

Termination of Usage

Thomas Roberts Salon may, without incurring any liability to the Customer, terminate access by such Customer, or suspend any Customer's access to all or part of the Site, without notice, for any conduct that Thomas Roberts Salon, in its sole discretion, believes is in violation of any applicable law or this Agreement, or is harmful to the interests of another user, a third-party, a merchant, a sponsor, a licensor, a service provider, or Thomas Roberts Salon.

 

Outside Sites and Linking

The Site may contain links to other sites on the Internet that are owned or operated by third party vendors and other third parties (the "Outside Sites"). Thomas Roberts Salon is not responsible for the availability of, or the content located on or through, any Outside Site. You should contact the site administrator or Webmaster for those Outside Sites if you have any concerns regarding such links or the content located on such Outside Sites.

Thomas Roberts Salon permits certain third party links to the home page of its site, provided that Thomas Roberts Salon is provided with notice of such links and does not thereafter object to such linking. No links or "deep links" are permitted to any page other than the home page without the prior written consent of Thomas Roberts Salon and Thomas Roberts Salon reserves the right to revoke unilaterally any consent that it may at any time give to any linkage, including linkages to the home page.

 

SMS Terms and Conditions

By texting Thomas Roberts Salon from your mobile phone, You agree to receive recurring messages from Thomas Roberts Salon on your mobile phone. Consent is not a condition of purchase.

Reply STOP to cancel or HELP for help.Customer Service: (603) 536-2887. Standard message and data rates may apply. The mobile carriers are not liable for delayed or undelivered messages.

 

Severability

If any provision of this Agreement is found to be contrary to law, the remainder of that provision (if any) and the remaining provisions of this Agreement will remain in full force and effect.

 

Waiver

The waiver of any breach or default of this Agreement shall not constitute a waiver of any subsequent breach or default and shall not act to amend or negate the rights of the waiving party.

 

Entire Agreement

This Agreement shall, as the same may be amended from time to time, constitute the complete and exclusive agreement between Thomas Roberts Salon and Customer with respect to the subject matter hereof. It supersedes and replaces all prior discussions, negotiations, understandings and agreements, written and oral, regarding such matters. Any additional or different terms in any purchase order or other written or oral response by Customer shall be deemed rejected by Thomas Roberts Salon without need of further notice and shall not be part of this Agreement or in any way binding upon Thomas Roberts Salon.

 

Acceptance of This Agreement and of Amendments and Modifications Thereof

Use of the Site represents an acceptance by the Customer of the terms of this Agreement. Use of the Site shall be governed solely by the terms of this Agreement, as the same may be amended from time to time, and the policies published by Thomas Roberts Salon on the Site, which shall be the entire agreement of the parties with regard to the use of the Site. Amendments or other modifications to this Agreement may, from time to time, be made by Thomas Roberts Salon sending an email to the Customer at Customer's last known email address or by posting thereof on the Site.

 

Our Address and Contact Information Relating to the Terms of this Agreement

If you have any questions regarding the terms of this Agreement, you should contact Thomas Roberts Salon as follows:

By Mail:

Thomas Roberts Salon
75 Main Street

(603) 536-2887

By Email:

thomasrobertsplymouth@outlook.com

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Privacy Policy

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This website, Wi-Fi service, internet service, or mobile application ("Site") is owned and operated by Nuco, Inc on behalf of Thomas Roberts Salon. We take your privacy seriously. This Privacy Policy describes what information this Site gathers about you, how we use that information, and what steps we take to protect that information. By using this Site, you consent to the terms of this Privacy Policy . We may change this Privacy Policy from time to time. Please check back periodically for up-to-date information about our privacy practices.

 

1. INFORMATION COLLECTION

This Site collects information about you to provide and improve our services, communicate offers that we believe will interest you, and to administer our business.

Information You Provide To Us

We collect personal information from you when you submit that information to us voluntarily. For example, we collect information from you when you:

  • place an order on the Site;

  • create an account on the Site;

  • participate in our rewards program;

  • communicate with our customer service team online;

  • participate in a promotion, such as a sweepstakes or contest;

  • post a tagged photo or other content on a third party social network in response to our request; or

  • post a product review, question, answer, or other information on the Site;

The personal information we collect may include the following: email address, mailing/billing address, phone number, payment card number, and other payment information. Collecting this information allows us to complete your order efficiently, to notify you of your order status, and provide personalized interactions. If we ask for such information from you, we will either tell you how we will use the information or we will use it in conformity with this Privacy Policy. We may use the personal information you provide to allow you to send message to your friends via this Site. When you use these features on our Site, you represent to us that you are entitled to use and give us your friend's name and contact information, including email address.

Information from Third Party Sources

We may collect information about you from third parties. Such information may include demographic data (like the number of members of your household, age, and gender) and purchase preference information. We may use this information to supplement or update our records, improve the quality or personalization of our communications to you, and help prevent or detect fraud.

Automated Information Collection

We automatically receive and store certain types of information when you interact with our Site, our emails, and/or our online advertisements. This information helps us to make our Site work more efficiently, evaluate use of our Site, and support our website analytics and marketing campaigns. Here are some of the types of information we may automatically receive:

  • Technical information like your internet protocol (IP) address, your device operating system and browser type, your referring website's address, and your clickstream through our Site

  • Cookies that recognize you as you use or return to our Site. The cookies allow the Site to provide you a more continuous and personalized shopping experience. Cookies are small text files that a website or email saves to your browser and stores on your hard drive.

  • Web beacons that allow us to know what pages on our Site have been visited, what emails have been opened, and if our banner ads have been effective.

Cookies

Our Site uses cookies. Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. We use cookies to track your preferences and purchases as you navigate through our Site and to save you from having to re-enter information every time you visit our Site. By using cookies to track your visits, we can make your next shopping experience on our Site better. To search our Site and/or place an order, you need to have the cookies feature of your web browser turned on. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. Most web browsers allow you to exercise control over cookies by deleting them, blocking them, or alerting you when a cookie file is stored. Please review your browser's instructions on these functions. If you choose to disable the cookies feature of your web browser, you may not be able to place an order or otherwise use some or all of the features provided on our Site. If you disable, block, or delete cookies, not all of the tracking described in this Privacy Policy will stop.

Wi-Fi Service, Mobile Applications and Website

When you download or use our in-store WiFi service, mobile application or mobile website, we may receive information about your location and your mobile device. This information may include the type of mobile device you use, the temporary or persistent unique device identifier (UDID) placed by us or our service providers, the unique identifier assigned by us to your device, the IP address of your device, your mobile operating system, the type of mobile web browser you use, and data from the way you use our mobile application/website. Our in-store WiFi service/mobile application/website may also collect information about the location of your device. Your device should require you to provide permission before our in-store WiFi service/mobile application/website obtains location information from technologies like GPS, Wi-Fi, and/or cell towers. We and our service providers may use this information, along with other information submitted by you, to provide you with location-based services like local store information, search results, special offers, and other personalized content. Most mobile devices allow users to disable location services by using controls located in the device's settings menu. If you have questions about how to disable your device's location services, please contact your mobile service carrier or your device manufacturer. You may also stop collection of information by our mobile application by uninstalling the mobile application using the standard uninstall process available as part of your mobile device. If you uninstall our mobile application from your device, the unique identifier associated with your device may continue to be stored. If you re-install our mobile application on the same device, we may be able to re-associate this identifier to your previous transactions.

Social Media Widgets and Single Sign-On Services

This Site uses third party social media widgets such as buttons or similar mechanisms from Facebook,Twitter, Instagram, Pinterest, YouTube, and/or FourSquare. Such third party features may collect information about you, like your IP address and the page(s) you visit on the Site. They may also place cookies on your device. These social media widgets are either hosted by a third party or by our Site. Your interactions with those features are governed by the privacy policies of the third party social media networks that provide them.

Children Under 13 Years of Age

This Site is directed to adults, and does not knowingly collect personal information online from children under the age of 13 without prior parental consent. If you are the parent or guardian of a child under the age of 13, and you believe your child has provided personal information to our Site that you would like us to delete, please contact us at thomasrobertsplymouth@outlook.com

2. INFORMATION USE, DISCLOSURE, AND SHARING

The information we collect on this Site may be used to fulfill your requests (such as product orders and responses to email questions), to support our core business functions (such as order fulfillment, internal business process management, authentication, loss and fraud prevention, and public safety functions), and to communicate with you about our product offers and promotions. When you create an account with us, we offer the opportunity to become a member of our Loyalty Program, so you may receive future discounts and gifts. You can also sign up for our e-mail list by providing your e-mail address through our Site services or our affiliated retail stores.

To accomplish these purposes, we may combine information about you that we collect online, in our stores, via mobile applications, and from third party sources. We may also transfer or disclose your information within our corporate family of companies for these purposes.

We may make third party services, including third party applications, available to you on this Site. You may choose to allow us to share your information with those third party services. We require such third party services to give you notice of their privacy policy so you can review it before authorizing them to access your information.

We may disclose your personal information to identify you to anyone to whom you send messages via the Site. You may also disclose your own personal information on interactive services such as message boards, product reviews, question-and-answer pages, profile pages, and social network features offered by us or by third parties. Information you post or disclose through such interactive services may be available to the general public. Please exercise caution when deciding whether to disclose your personal information, location, or similar information via this Site.

We may disclose the information we collect about you (including personally identifiable information) to third parties to comply with applicable laws, regulations, and/or governmental requests. We may also disclose such information to verify or enforce compliance with our Terms & Conditions and this Privacy Policy, to process and fill your order, reduce credit risk, protect against fraud, protect against misuse or unauthorized use of our Site, or when we believe in good faith that the law requires such disclosure. We may also disclose such information to a successor entity in connection with a merger, consolidation, sale of assets or other corporate change affecting the Site.

We may share the information collected on our Site with agents or contractors who provide support for our internal operations. Such entities may receive personally identifiable information to allow them to perform their duties, but they may not use that information for any other purpose. In some instances, we may share non-identifying and aggregate information collected on our Site with third parties, such as our merchandise vendors and service providers.

3. SECURING YOUR INFORMATION

We work to protect your personal information and credit card detail when you shop with us online. We use Transport Layer Security (TLS) technology - the industry standard - to encrypt the personal information and credit card detail you provide during the order process.

To ensure the security of your personal information, you should always provide that information over a secure connection. You can check the existence of a secure connection in one of two ways:

  1. Look at the URL in your web browser. Whenever you are connected to a secure server, that connection will be represented in the URL as "https," rather than "http."

  2. Look at your web browser. You have an SSL connection if you see a closed lock or a solid key. If you click on this image, a small pop-up window displaying website security information will appear.

We urge you to protect your own privacy. We recommend that you do not share your Site password(s) with anyone or in any unsolicited phone call or e-mail.

While our Site strives to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party hackers from illegally obtaining this information.

4. PUBLIC FORUMS

Please remember that any information you may disclose in public areas of our Site or the Internet becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

5. CONTACTING US

If you have any questions, please Contact Us at thomasrobertsplymouth@outlook.com.

6. OPTING OUT

If you would like to stop receiving promotions, updates and/or special offers at any time, you may e-mail us at thomasrobertsplymouth@outlook.com with a statement requesting that you wish to cancel your Loyalty Club membership or that you would like to opt out of e-mail promotions, updates and special offers. Please allow sufficient time for your request to be processed. It may take up to 10 days to process an email opt-out request, and 4-6 weeks for other requests.

Please be aware that, even if you opt out of receiving marketing communications from us, we may still contact you for transactional purposes. For example, we may contact you for order fulfillment purposes, customer service purposes, appointment reminders, or product recalls.

Text Messages

We may distribute mobile coupons and other text messages to devices of guests who request this information via an opt in request. To opt out of our text messages, reply "stop" to text messages sent from us.

Push Notifications

You may at any time opt out from further allowing us to send you push notifications by adjusting the permissions in your mobile device.

Geo-Location

You may at any time opt out from further allowing us to access location data by adjusting the permissions in your mobile device.

7. LINKS TO THIRD PARTY SITES

Our Site may include links to websites/applications that are owned or operated by third parties. Please note that this Privacy Policy does not cover the practices of those websites/applications. We encourage you to review the privacy policies on those websites/applications to see how they collect and use information.

8. HOW TO UPDATE YOUR INFORMATION

You can access or update your personal information in the following ways:

  1. If you have created an account on our Site, you may enter and update your contact information after logging in to your account on our Site.

  2. You may also contact us at thomasrobertsplymouth@outlook.com. Please include your current contact information, the information you are interested in accessing, and your requested changes.

9. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have the right to request information from us once per calendar year regarding the customer information we share with third parties for the third parties direct marketing purposes. To request this information, please send an email to thomasrobertsplymouth@outlook.com with 'Request for California Privacy Information' in the subject line and in the body of your message. We will provide the requested information to you via an email response.

If you are a California resident under 18 years old and a registered user of the Site, you can request that we remove content or information that you have posted to our website or other online services. Fulfillment of the request may not ensure complete or comprehensive removal (e.g., if the content or information has been reposted by another user). To request removal of content or information, please contact us at thomasrobertsplymouth@outlook.com or call customer service at (603) 536-2887.

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